Contacting Us

Hours of Operation

Case managers in the Disease Management (DM) department are registered nurses available from 8:30 a.m.-5:30 p.m., local time, Monday-Friday. The 24-hour Nurse HelpLine is available 24 hours a day, 7 days a week for our members. A confidential voicemail is available as well.

Contact Information

Please call 1-888-830-4300, Monday-Friday from 8:30 a.m.-5:30 p.m., local time, to reach one of our case managers. Your patients can get information about DM program services by visiting our member website or calling 1-888-830-4300.