Providers
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Electronic Visit Verification

Electronic Visit Verification is a computer-based system that electronically verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. The EVV program was implemented to replace paper-based attendant timesheets.

Texas requires EVV for certain Medicaid funded home and community-based services provided through the Health and Human Services Commission (HHSC) and health plans.

EVV Training Schedule and Materials

This section provides EVV training materials, and training schedules specific to Amerigroup and Texas Health and Human Service Commission (HHSC).

EVV Policies & Procedures

This section provides EVV Policies & Procedures specific to Amerigroup and Texas Health and Human Service Commission (HHSC). Amerigroup complies with all of HHSC’s EVV Policies & Procedures.

EVV Reason Codes

EVV Quarterly Provider Compliance Reviews

This section contains Amerigroup’s quarterly summary of the EVV Provider Compliance reviews.

EVV Quarterly Provider Compliance Reviews

EVV Alerts

Texas Health and Human Service Commission (HHSC)

EVV Vendor Transitions

This section provides information related to providers transitioning from one EVV Vendor to another EVV Vendor.

The 21st Century Cures Act

The 21st Century Cures Act Section 12006, is a federal law requiring all states to use Electronic Visit Verification for Medicaid personal care services and home health services; including services delivered through the Consumer Directed Services option and the Service Responsibility Option.