For provider questions and claims issues:
When members need information and education about medical conditions, healthcare and prevention, our 24-hour Nurse HelpLine provides them with triage services and helps direct them to appropriate levels of care. We’ve listed the Nurse HelpLine telephone number on our members’ ID cards to ensure they can access health care information whenever they need it.
Teladoc physician consultation services are available through the Nurse HelpLine 24/7 for our Medicare Advantage members.
Please call 1-888-830-4300 to reach one of our care managers. Your patients can get information about DM program services by visiting Amerigroup.
Do you have questions for our Technical Support team? Call us for assistance: