Patient care overview
We have collected resources to support care for members in our network. Here, you’ll find information on maternal child services, health education resources, and Condition Care program support.
Maternal child services
When it comes to our pregnant members, we’re committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our Taking Care of Baby and Me® program, which is a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.
As part of the Taking Care of Baby and Me® program, members are also offered the My Advocate® program. This program provides pregnant and postpartum women proactive, culturally appropriate outreach and education through Interactive Voice Response (IVR). Eligible members receive regular phone calls with tailored content from a voice personality (Mary Beth), or they may choose to access the program via a smartphone application or website.
Health education
We advocate a community approach to health education and outreach activities and have a proven record of collaborating with community and faith-based organizations, advocacy groups, and other community resources.
Condition Care
Our Condition Care program is based on a system of coordinated care management interventions and communications designed to assist physicians and other providers in managing members with chronic conditions.
Provider tools and resources
Interested in becoming a provider in our network?
We look forward to working with you to provide quality service for our members.
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