Amerigroup Community Care offers an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they become available.
The provider manual provides key administrative information, including the quality improvement program, the utilization management program, quality standards for participation, claims appeals, and reimbursement and administration policies.
Many of the tools you need — such as eligibility and benefits inquiries, claims submission, claims status inquiry, and authorizations — can be accessed from your Availity account. You can find instructions for locating and using these tools on the Learn about Availity page.
Amerigroup offers online training to assist you in caring for our members with consideration of their personal language needs, thoughts, customs, beliefs and values.
All contracted health care providers with Amerigroup should complete the online Cultural Competency Training.