COVID-19 information from Amerigroup Community Care
Amerigroup Community Care is committed to helping our members gain timely access to care and services in a way that places the least burden on the healthcare system. We have established a team of experts to closely monitor developments and how they will impact our members and health care provider partners. Our actions are intended to support the protective measures taken across the country to help prevent the spread of COVID-19 and reduce barriers to seeing a doctor, getting tested and maintaining adherence to medications for long-term health issues.
COVID-19 Updates
Get the latest news and information from the Centers for Disease Control and Prevention (CDC) at www.cdc.gov/coronavirus .
Medicaid Bulletins
Documents
- Reimbursement of COVID-19 Vaccine Counseling for All Ages (May 10, 2022)
- Timeline for the Expiration of the Remaining COVID-19 Hospital Administrative Flexibilities
- COVID-19 At-Home Test Claim Submission (February 4, 2022)
- COVID-19 Flexibilities – Reinstatement of Suspension of PCP Assignment (September 8, 2021)
- Reinstatement of Post-Acute Care Services – Utilization Management (August 23, 2021)
- COVID-19 Vaccine Administration Payment Rate (April 14, 2021)
- Update on temporary COVID-19-related hospital administrative flexibilities (April 1, 2021)
- Extension of COVID-19 Policies Regarding Hospital Administrative Flexibilities (March 2, 2021)
- Extension of Telehealth and Telephonic Visits (February 4, 2021)
- Implementation of Telehealth Legislation and the Extension of Telephonic Visits (January 5, 2021)
- Extension of Telephonic Visits for Behavioral Health Services and Treatment (January 5, 2021)
- Guidance from HHS on Reporting Requirements for General and Targeted CARES Act Fund Distribution (October 6, 2020)
- Post-Payment Notice of Reporting Requirements (October 6, 2020)
- Payment for COVID-19 testing of Medicaid Enrollees in Nursing Facilities (October 1, 2020)
- IMPORTANT! Opportunity to apply for federal COVID relief funding: HHS Extends Application Deadline for CARES Act Provider Relief Funds to September (09/10/2020)
- Telehealth guidance for outpatient physical therapy/occupational therapy/speech therapy during COVID 19 public health emergency (Extended through December 31, 2020)
- COVID-19 information from Amerigroup Community Care August 28 (Telehealth extensions)
- COVID-19 Telehealth Guidance Extension (August 26, 2020)
- HHS Extends Deadline for Medicaid, CHIP and Dental Provider Relief Funds (August 10, 2020)
- Episodes of Care 2019 Final Risk-Sharing Payment Waiver (COVID) (August 7, 2020)
- Accommodations in Consumer Direction during the Public Health Emergency (7/21/2020)
- Federal support for TennCare and CoverKids providers (July 23, 2020)
- UPDATE Request to CMS for Targeted Payments to CMHCs/SUDs
- COVID-19 information from Amerigroup Community Care (July 9 update) (TeleHealth Extensions)
- Telehealth guidance for outpatient physical therapy/occupational therapy/speech therapy during COVID-19 public health emergency (Extended through August 29, 2020)
- Update on TennCare MCO Telehealth Coverage Policies July 1, 2020
- Implementation of COVID-19 Related Retainer Payments (June 24, 2020)
- Health Resources & Services Administration Uninsured Program Frequently Asked Questions
- Request to CMS for Targeted Payments to PCPs
- TennCare COVID-19 Memo May 8, 2020
- Listen now! Webinar recording available from Amerigroup Community Care for network providers on SBA loans and other federal relief programs in response to COVID-19
- TennCare COVID-19 Memo April 21, 2020
- Federal resources available for health care providers and employers in the federal CARES Act
- Civil Rights COVID-19 Guidance
- TennCare Guidance on EPSDT/Well Child Visits during COVID-19
- TennCare and CoverRx Program Updates Regarding COVID-19
- Tennessee Department of Health Recommendations for Long Term Care Facilities (March 28, 2020)
- A ‘thank you’ to our providers during the coronavirus (COVID-19) pandemic
- REVISED CMS Guidance Re: Prioritization of Survey Activities for COVID-19 Infection Control
- COVID-19 Lab Testing Coding and Reimbursement Information from Amerigroup Community Care
- Behavioral Health Telehealth Services for TennCare Enrollees -Novel COVID-19 (March 18, 2020)
- TennCare And CoverRx Program Updates Regarding COVID-19 Health Concerns (March 19, 2020)
- Novel COVID-19 Testing and Telehealth Services for TennCare Enrollees (March 17, 2020)
Medicare Bulletins
Documents
- Medicare Advantage - COVID-19 information from Amerigroup (February 2022 update)
- Medicare Advantage - Important COVID-19 update: prior authorization and other policy adjustments (updated September 3, 2021)
- Medicare Advantage - Medicare telehealth services during the Coronavirus (COVID-19) public health emergency (PHE) FAQ (May 6, 2021)
- Medicare Advantage — Maximizing efficient, high quality COVID-19 screenings (March 30, 2021)
- Medicare Advantage — HHS announces additional distributions from the Provider Relief Fund to eligible Medicaid and CHIP providers (6/15/2020)
- Medicare Advantage - COVID-19 update: Guidance for telehealth/telephonic care for behavioral health services (June 10, 2020)
- Medicare Advantage - Prior authorization codes moving from AIM Specialty Health to Amerigroup
- Medicare Advantage - Telehealth services for risk adjustment payments Coronavirus (COVID-19) update: May 8, 2020
- Medicare Advantage - Federal resources available for health care providers and employers in the federal CARES Act
- Medicare Advantage - Listen now! Webinar recording available from Amerigroup for network providers on SBA loans and other federal relief programs in response to COVID-19
- Federal resources available for health care providers and employers in the federal CARES Act
- Medicare Advantage - Integrated Crisis Support Program
- Medicare Advantage - Amerigroup waives cost share for COVID-19 treatment
What is Amerigroup doing to help with access to care, telehealth, and cost sharing?
Amerigroup is committed to help provide increased access to care to help alleviate the added stress on individuals, families and the nation’s healthcare system.
These actions are intended to support the protective measures taken across the country to help prevent the spread of COVID-19 and are central to our commitment to remove barriers and support communities through this unprecedented time.
Amerigroup is committed to helping our members gain timely access to care and services in a way that places the least burden on the health care system. Our actions should reduce barriers to seeing a doctor, getting tested and maintaining adherence to medications for long-term health issues.
Telehealth information
Stay up to date on our telehealth information and resources.
Documents
- Extension of Telehealth and Telephonic Visits (February 4, 2021)
- Implementation of Telehealth Legislation and the Extension of Telephonic Visits (January 5, 2021)
- Extension of Telephonic Visits for Behavioral Health Services and Treatment (January 5, 2021)
- Telehealth guidance for outpatient physical therapy/occupational therapy/speech therapy during COVID 19 public health emergency (Extended through December 31, 2020)
- COVID-19 information from Amerigroup Community Care August 28 (Telehealth extensions)
- COVID-19 information from Amerigroup Community Care (July 9 update) (TeleHealth Extensions)
- Behavioral Health Telehealth Services for TennCare Enrollees -Novel COVID-19 (March 18, 2020)
- Novel COVID-19 Testing and Telehealth Services for TennCare Enrollees (March 17, 2020)
- COVID-19 Telehealth Guidance Extension (August 26, 2020)
- Telehealth guidance for outpatient physical therapy/occupational therapy/speech therapy during COVID-19 public health emergency (Extended through August 29, 2020)
- Update on TennCare MCO Telehealth Coverage Policies July 1, 2020
Provider tools & resources
- Log in to Availity
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- Learn about Availity
- Precertification lookup tool
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- Claims overview
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- Policies, guidelines & manuals
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- Electronic data interchange (EDI)