COVID-19 information from Amerigroup
Amerigroup is committed to helping our members gain timely access to care and services in a way that places the least burden on the healthcare system. We have established a team of experts to closely monitor developments and how they will impact our members and healthcare provider partners. Our actions are intended to support the protective measures taken across the country to help prevent the spread of COVID-19 and reduce barriers to seeing a doctor, getting tested and maintaining adherence to medications for long-term health issues.
COVID-19 Updates
Get the latest news and information from the Centers for Disease Control and Prevention (CDC) at www.cdc.gov/coronavirus .
Medicaid Bulletins
Documents
- Applications for COVID-19 provider relief funds (September 30, 2021)
- COVID-19 information from Amerigroup (June 2021 update)
- Maximizing efficient, high quality COVID-19 screenings (April 12, 2021)
- DSHS COVID-19 Vaccine FAQs (January 5, 2020)
- COVID-19 update: Suspension of select prior authorization rules and significant policy adjustments in response to unprecedented demands on health care providers (updated December 24, 2020)
- Existing EVV Users: Temporary EVV Policies for COVID-19 to End Dec. 31 (December 2, 2020)
- Update to COVID-19 extension of prior authorizations (December 1, 2020)
- Update to COVID-19 extension of prior authorizations (October 5, 2020)
- HHSC 2020 COVID-19 Impact Survey (November 4, 2020)
- HHS announces additional distributions from the Provider Relief Fund to eligible Medicaid and CHIP providers (6/15/2020)
- Guidance for telehealth/telephonic care for behavioral health services (June 9, 2020)
- Information for FMSAs and Consumer Directed Services (CDS) Employers on the Families First Coronavirus Response Act
- Updated Guidance: Texas Health Steps Medical Checkups via Remote Delivery During Implementation of COVID-19 Restrictions
- Listen now! Webinar recording available from Amerigroup for network providers on SBA loans and other federal relief programs in response to COVID-19
- Resources supporting our providers during COVID-19
- COVID-19 update: Amerigroup suspends select prior authorization rules and announces significant policy adjustments in response to unprecedented demands on health care providers
- Federal resources available for health care providers and employers in the federal CARES Act
- HHSC OIG Notice
- HHSC Cares Information Sheet
- COVID-19 update for therapy providers
- HHSC EVV Alert: COVID-19 Temporary EVV Policies
- Temporary EVV Policies in Response to COVID-19
- Health Alert: Recommendations for Healthcare Personnel Evaluating Patients for Possible 2019 Novel Coronavirus (2019-nCoV) Infection
Medicare Bulletins
Documents
- Medicare Advantage - COVID-19 information from Amerigroup (February 2022 update)
- Medicare Advantage - COVID-19 information from Amerigroup (January 2022 update)
- Medicare Advantage - Important COVID-19 update: prior authorization and other policy adjustments (updated September 3, 2021)
- Medicare Advantage - Medicare telehealth services during the Coronavirus (COVID-19) public health emergency (PHE) FAQ (May 6, 2021)
- Medicare Advantage — Maximizing efficient, high quality COVID-19 screenings (March 30, 2021)
- COVID-19 Medicare Telehealth FAQ (November 11, 2020)
- Medicare Advantage — HHS announces additional distributions from the Provider Relief Fund to eligible Medicaid and CHIP providers (6/15/2020)
- Medicare Advantage - COVID-19 update: Guidance for telehealth/telephonic care for behavioral health services (June 10, 2020)
- Medicare Advantage - Prior authorization codes moving from AIM Specialty Health to Amerigroup
- Medicare Advantage - Telehealth services for risk adjustment payments Coronavirus (COVID-19) update: May 8, 2020
- Medicare Advantage - Federal resources available for health care providers and employers in the federal CARES Act
- Medicare Advantage - Listen now! Webinar recording available from Amerigroup for network providers on SBA loans and other federal relief programs in response to COVID-19
- Medicare Advantage - Integrated Crisis Support Program
- Medicare Advantage - Amerigroup waives cost share for COVID-19 treatment
- Medicare Advantage — COVID-19 update: Amerigroup suspends select prior authorization rules and announces significant policy adjustments in response to unprecedented demands on health care providers (December 24, 2020)
What is Amerigroup doing to prepare?
Amerigroup is committed to help provide increased access to care, while eliminating costs to help alleviate the added stress on individuals, families and the nation’s healthcare system.
These actions are intended to support the protective measures taken across the country to help prevent the spread of COVID-19 and are central to our commitment to remove barriers and support communities through this unprecedented time.
Amerigroup is committed to help our members gain timely access to care and services in a way that places the least burden on the healthcare system. Our actions should reduce barriers to seeing a doctor, getting tested and maintaining adherence to medications for long-term health issues.
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Referrals
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)