Wellpoint offers an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they are available.
The provider manual provides key administrative information, including the quality improvement program, the Utilization Management (UM) program, quality standards for participation, claims appeals, and reimbursement and administration policies.
Many of the tools you need — eligibility and benefits inquiry, claims submission, claims status inquiry, and authorizations — can be accessed from your Availity account. You can find instructions for locating and using these tools on the Learn about Availity page.
The My Diverse Patients website offers learning experiences, techniques and helps you to provide the individualized care every patient deserves, regardless of their diverse backgrounds.
We look forward to working with you to provide quality services to our members.
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