Did you know that most questions and issues can be resolved by using Amerigroup Community Care’s self-service tools? Please use
Availity
for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. You can also live chat with an Amerigroup associate from within the Availity secure site.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within 2 business days.