Amerigroup Washington Providers home

New Mexico Providers

Training Academy


Amerigroup Community Care of New Mexico, Inc. offers an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they are available.

Training and tutorials

Provider manual

The provider manual provides key administrative information, including the quality improvement program, the UM program, quality standards for participation, claims appeals, and reimbursement and administration policies.

Learn about Availity

Many of the tools you need — eligibility and benefits inquiry, claims submission, claims status inquiry, and authorizations — can be accessed from your Availity account. You can find instructions for locating and using these tools on the Learn about Availity page.

Log in to Availity

Cultural competency resources

My Diverse Patients

The My Diverse Patients website offers learning experiences, techniques, and helps you to provide the individualized care every patient deserves, regardless of their diverse backgrounds.

My Diverse Patients website

Improving the Patient Experience

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.