705 5th Ave. S.
Seattle, WA 98104
Local phone number: 1-206-695-7081
Amerigroup is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.
Did you know that most questions and issues can be resolved by using the Amerigroup Washington, Inc. provider self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Amerigroup associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.
Amerigroup On Call is a telephonic, 24-hour triage service your Amerigroup patients can call to speak with a registered nurse who can help them:
We encourage you to tell your Amerigroup patients about this service and share with them the advantages of avoiding the emergency room when a trip there isn’t necessary or the best alternative. TTY services are available for the hearing impaired, and language translation services are available.
Do you have questions for our Technical Support team? Call us for assistance: