For provider questions and claims issues:
7550 Teague Road
Hanover, MD 21076
Local phone number: 1-410-859-5800
Amerigroup On Call is a telephonic, 24-hour triage service your Amerigroup patients can call to speak with a registered nurse who can help them:
We encourage you to tell your Amerigroup patients about this service and share with them the advantages of avoiding the emergency room when a trip there isn’t necessary or the best alternative. TTY services are available for the hearing impaired, and language translation services are available.
Our case managers are registered nurses and are available from 8:30 a.m. to 5:30 p.m. Local time, Monday through Friday. Confidential voice mail is available 24 hours a day.
Do you have questions for our Technical Support team? Call us for assistance at 1-800-454-3730.