Amerigroup. An Anthem Company.

Maryland Providers

Contact Amerigroup Community Care

Provider services

For provider questions and claims issues:






Amerigroup Community Care

7550 Teague Road
Suite 500
Hanover, MD 21076

Local phone number: 1-410-859-5800

English: 1-866-864-2544

Spanish: 1-866-864-2545

Amerigroup On Call is a telephonic, 24-hour triage service your Amerigroup patients can call to speak with a registered nurse who can help them:

  • Find doctors when your office is closed, whether after hours or on weekends.
  • Schedule appointments with you or other network doctors.
  • Get to urgent care centers or walk-in clinics.
  • Speak directly with a doctor or a member of the doctor’s staff to talk about their health care needs.

We encourage you to tell your Amerigroup patients about this service and share with them the advantages of avoiding the emergency room when a trip there isn’t necessary or the best alternative. TTY services are available for the hearing impaired, and language translation services are available.

Our case managers are registered nurses and are available from 8:30 a.m. to 5:30 p.m. Local time, Monday through Friday. Confidential voice mail is available 24 hours a day.

  • Providers: Call 1-888-830-4300 to reach one of our case managers.
  • Patients: Your patients can get information about disease management services by visiting or calling 1-888-830-4300.

Do you have questions for our Technical Support team? Call us for assistance at 1-800-454-3730.

Provider tools & resources

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We look forward to working with you to provide quality service for our members.