Managed Long-Term Services and Supports (LTSS) program
Through our Managed Long-Term Services and Supports (LTSS) program, Amerigroup Community Care helps older adults and people with disabilities to live independently. We help coordinate services and supports, increase access to self-directed options, and provide them with a single point of contact to navigate complex systems of care. Tennessee is the first state in the country to develop and implement a home- and community-based services (HCBS) program that is specifically geared toward promoting and supporting integrated, competitive employment and independent living as the first and preferred option for all individuals with intellectual and developmental disabilities (I/DD).
In Tennessee, we increased the percentage of members receiving services in the community from 19% to 40% and reduced the percentage of members in nursing facilities from 81% to 60%.
Older adults and adults with physical disabilities
Enhanced HCBS FMAP: Long-Term Services & Supports
Reportable Event Management / One Alignment Video Announcement
Managed Long-Term Services and Supports (LTSS) program Protocols
- Nursing Facility Provider Diversion Training
- ENHANCED HCBS FMAP FUNDING Frequently Asked Questions (FAQ), Part 2
- Important Memo: COVID-19 Reporting Update
- Reportable Event Form
- Managed long-term services and supports provider notification
- Important memo — Notification required for all discharged members
- Nursing Facility Discharge/Transfer/Hospice Form
- CHOICES: Attestation for ERC Bed Availability form
- Update on nursing facility changes of ownership
- Employment and Community First CHOICES Provider Workforce Supports Application
- Employment and Community First CHOICES program
- Changes to the Credentialing Process for ECF Providers 8.26.22
Individuals with intellectual and developmental disabilities (IDD/MTLSS Program)
- Employment and Community First CHOICES Employment Provider Incentive Application
- Employment and Community First CHOICES (ECF CHOICES) Employment Provider Incentive Training
- Changes to the Credentialing Process for ECF Providers 8.26.22
Reportable Event Management / One Alignment Video Announcement
Enhanced HCBS FMAP: Long-Term Services & Supports
Employment and Community First CHOICES (ECF) Employment Provider Incentive Recording
Managed Long-Term Services and Supports (LTSS) program Protocols
- Nursing Facility Provider Diversion Training
- Reportable Event Form
- ENHANCED HCBS FMAP FUNDING Frequently Asked Questions (FAQ), Part 2
- Important Memo: COVID-19 Reporting Update
- Managed long-term services and supports provider notification
- ECF Critical Incident Reporting Training
- Outcome Based Authorization Workflow
- ECF CHOICES Employment Provider Training
- ECF CHOICES Quality Monitoring Provider Orientation
- Employment and Community First CHOICES employment provider FAQ
- Employment Documentation Quick Reference
- Service Delivery Guide — Employment and Community First CHOICES Behavior Services
- Employment and Community First CHOICES Provider-Conducted Investigations
- Supported Employment Small Group Service
- Joint PDMS Provider Notification
- Late missed visits reporting for electronic visit verification
- Reinstatement of Timely Filing and Claims Submission for Employment and Community First CHOICES
- Employment and Community First CHOICES (ECF CHOICES) provider workforce supports training
- Employment and Community First CHOICES Provider Workforce Supports Application
- Employment and Community First CHOICES program
Critical incident management
Forms and templates
- ECF CHOICES Provider Investigation Form
- Reportable Event Form
- Exploration Service Report Template
- Discovery Report Template
- Exploration Timeframes and Log
- Exploration Time frames and Log
- Discovery Time Frames and Log
- Observation Assessment Report
- Service Log Template
- Job Development Plan Template
- Self-Employment Template
- Job Coach Fading Plan Template
- Career Advancement Plan
- Benefits Counseling Service Log