Contact Amerigroup Iowa, Inc.
Medicaid contacts
Contact Provider Services for member eligibility, prior authorizations and claims payments or disputes.
Medicaid Provider Services
Phone:
1-800-454-3730
Medicaid pharmacy prior authorizations
Phone:
1-800-454-3730
Fax:
1-844-512-9004
Medicaid Provider Relations regional contacts
Medicare contacts
Contact the Provider Services Dedicated Service Unit (DSU) for member eligibility, prior authorization, 24-hour Nurse HelpLine and pharmacy services.
Medicare Provider Services
Phone:
1-866-805-4589
Medicare paper claims submissions
Mail to:
Amerigroup Iowa, Inc.
P.O. Box 61010
Virginia Beach, VA 23466-1010
Medicare prior authorizations
Phone:
1-866-805-4589
Fax:
- Home health, durable medical equipment, therapies and discharge planning: 1-888-235-8468
- Concurrent clinical review documentation: 1-888-700-2197
- Behavioral health (inpatient): 1-844-430-1702
- Behavioral health (outpatient): 1-844-430-1703
- Initial admission notifications and all other services: 1-800-964-3627