Contact Provider Services for member eligibility, prior authorizations and claims payments or disputes.
1-800-454-3730
1-800-454-3730
Fax:
1-844-512-9004
Amerigroup is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.
Did you know that most questions and issues can be resolved by using the Amerigroup Iowa, Inc. provider self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Amerigroup associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.
Contact the Provider Services Dedicated Service Unit (DSU) for member eligibility, prior authorization, 24-hour Nurse HelpLine and pharmacy services.
1-866-805-4589
Amerigroup Iowa, Inc.
P.O. Box 61010
Virginia Beach, VA 23466-1010
1-866-805-4589