Resource library
Find the exact training materials you’re looking for
Our full library of training resources is available — including toolkits, presentations, fliers, brochures, and other useful assets to help you master the skills and strategies to best serve our members.
Training resources
Coming soon!
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
* Availity, LLC is an independent company providing administrative support services on behalf of the health plan.
Manuals and guides
Manuals
Guides
Fliers and brochures
Orientations and toolkits
Orientations
Tools and toolkits
Prior Authorization Lookup Tool
Continuing medical education (CME) and additional resources
What Matters Most: Improving the Patient Experience
Implicit Bias Module Series: Kirwan Institute for The Study of Race and Ethnicity
Physician Communication and Patient Adherence to Treatment: A Meta-analysis
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Policies, Guidelines & Manuals
- Referrals
- Forms
- Provider Training Academy
- Pharmacy Information
- Electronic Data Interchange
Interested in becoming a provider in the Wellpoint network?
We look forward to working with you to provide quality service for our members.
Join Our Network