Amerigroup. An Anthem Company.

Iowa Providers

Learn About Availity


Providers for Amerigroup Iowa, Inc. have access to Availity, a secure, multi-health plan portal offering quick access to clinical tools, member data and health plan information. Availity simplifies provider transactions such as electronic data exchange, prior authorization requests, claim status and member inquiries.

Availity tools and features

Benefits and eligibility

  • Get real-time member eligibility and benefits, including co-insurance, copayment and deductible information.
  • Submit or check status of authorizations.

Prior authorization

Availity’s Interactive Care Reviewer (ICR) is a utilization management tool that allows you to: 

  • Submit prior authorization requests.  
  • Review previous submission and receive status updates. 
  • Attach clinical documentation for utilization management (UM) review.
  • Automatically authorize more than 40 common procedures.
  • Report a member’s pregnancy.

Claims and payment

  • View claim status, detailed payment information, and status of disputes or appeals
  • Submit electronic medical records and itemized bills to support a pending or denied claim

Other resources

Several other tools and resources are available in the Payer Spaces section of Availity:

  • Clear Claim Connection: Research procedure code edits and receive edit rationale.
  • Custom Learning Center: Find job aids, reference guides, and educational videos.
  • Education and Reference Center: Locate important policies, forms and educational resources.
  • Remittance Inquiry: View, print or save a remittance advice from the past 24 months.
  • Patient360:  Access a member’s health and treatment history, including care reminders and gaps in care.
  • Provider Online Reporting: Generate custom reports, including member rosters.

Don't have an Availity account?

Already registered?

Availity account maintenance

To change administrators:

Call Availity Client Services

1-800-282-4548

To update organizational information:

Log in to Availity as an administrator and use the Maintain Organization option to update your organization’s information.

Provider tools & resources

Interested in becoming a provider in the Amerigroup network?

We look forward to working with you to provide quality service for our members.