Reimbursement policy definitions

These are standard terms used in the majority of the reimbursement policies. View the individual policy for specific policy-related definitions. Provider and/or state contract definitions supersede the definitions listed below.

Benefits

Services covered by a health benefit plan and which the enrollee may be eligible for, specific to their enrolled health plan.

Bundled service

An individual service that is included in a more complex or comprehensive service and billed on the same date of service as the more comprehensive service.

Code editing logic

A tool used to determine accuracy and adherence of medical claim coding to accepted national industry standards, plan benefits and authorization guidelines.

Code set

Under Health Insurance Portability and Accountability Act (HIPAA), code sets are any set of codes used for encoding data elements such as tables of terms, medical concepts, medical diagnostic codes, or medical procedure codes.

Consistency guidelines

System logic that identifies services that are inconsistent in nature, including:

• Age-specific services provided to an enrollee not in the appropriate age range

• Surgical procedure performed on an enrollee who has previously had the respective organ or only body part of that kind removed

Continuity of care

Continuance of care or services rendered by a provider for the purpose of continued treatment due to the complexity or advanced phase of the medical condition for newly enrolled enrollees and/or who need to avoid a lapse in care for a medical condition requiring continued care. Continuity of care can also be established for existing enrollees who have conditions that require treatment by a provider not currently in or recently terminated voluntarily from the network.

Covered services

Medically necessary health services, as determined by the plan and described in the applicable health benefit plan, for which an enrollee is eligible for coverage.

Encounter

Record of a medically related service (or visit) rendered by a provider to a beneficiary who is enrolled in a participating health plan during the date of service — It includes but is not limited to all services for which the health plan incurred any financial responsibility.

Episode of care

A single episode of care refers to continuous care or a series of intervals of brief separations from care to an enrollee by a provider or facility for the same specific medical problem or condition

Facility-based provider

A hospital, nursing home, or other medical or health-related service facility that provides care for the sick, injured or disabled, or other care that may be a covered service in a health benefit plan.

Fee schedule

The complete listing of health plan rate(s) for specific services that represents payment for each unit of service allowed based on applicable coded service identifier(s) for covered services.

Global allowance

Reimbursement for services or surgical procedures that are considered to be directly related to a procedure’s global allowance will be considered integral/inclusive to that service and is not allowed separate reimbursement. Reimbursement for surgical procedures includes preoperative services, surgical operation, and uncomplicated postoperative-care visits.

Global period

The number of days prior to and/or following a procedure during which other necessary related services furnished by a provider are included in the global reimbursement allowance for a procedure.

Incidental procedure

An incidental procedure is performed at the same time as a more complex primary procedure. The incidental procedure requires minimum additional resources and/or is clinically integral to the performance of the primary procedure. Procedures that are considered incidental when billed with related primary procedures on the same date of service will be denied.

Level of care

The intensity of medically necessary medical care required to achieve the treatment objectives.

Maximum allowance

The maximum amount a plan will pay for a covered healthcare service.

Medical necessity criteria

Medically necessary services are all services that a medical practitioner exercising prudent clinical judgment would provide to a covered individual for the purpose of preventing, evaluating, diagnosing or treating an illness, injury, disease or its symptoms, and that are:

• In accordance with generally accepted standards of medical practice

• Clinically appropriate in terms of type, frequency, extent, site and duration, and considered effective for the covered individual's illness, injury or disease

• Not primarily for the convenience of the covered individual, physician, or other healthcare provider

• Not more costly than an alternative service or sequence of services and at least as likely to produce equivalent therapeutic or diagnostic results as to the diagnosis or treatment of that covered individual's illness, injury, or disease

Medical records

Reports, notes, photographs, X-rays, or other recorded data or information (whether maintained in written, electronic, or another form) that is received or produced by a healthcare provider or any person employed by the provider to document an episode of care. These items contain information relating to the medical history, examination, diagnosis, or treatment of the enrollee for an identified episode of care for specific dates of service.

Modifier

Modifiers are two-digit codes appended to a Current Procedural Terminology (CPT®) or Healthcare Common Procedure Coding System (HCPCS) code when appropriate. A modifier can consist of numeric or alphanumeric characters. Modifiers provide payers with the additional information needed to process a claim, and they allow providers to indicate that a service for which the basic code description has not changed was altered or affected by some special circumstance.

Mutually exclusive procedures

Cannot usually be successfully performed together on the same patient and/or differ in technique or approach but lead to the same outcome; an initial service and subsequent service of this nature are considered mutually exclusive, and only one of the procedures is considered a covered service when medically necessary.

Prior authorization

An approval process for requested medical services, either by a servicing healthcare provider or the patient, to determine if a service is covered for reimbursement; prior authorization is determined by eligibility, plan benefits and medical necessity of the service being requested.

Recoupment of payments

Retraction of monies paid to providers by offsetting future payments.

Recovery of payments

Request for provider to return payment.

Routine medical and surgical supplies

Supplies that are customarily used in small quantities, usually included in the provider’s supplies and not designated for a specific patient.