Patient care overview

Maternal child services

When it comes to our pregnant enrollees, we’re committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our Taking Care of Baby and Me^® program, which is a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.

As part of the Taking Care of Baby and Me^® program, enrollees are also offered the My Advocate® program. This program provides pregnant and postpartum women proactive, culturally appropriate outreach and education through interactive voice response (IVR). Eligible enrollees receive regular phone calls with tailored content from a voice personality (Mary Beth), or they may choose to access the program via a smartphone application or website.

Condition Care

Our Condition Care program is based on a system of coordinated care management interventions and communications designed to assist physicians and other providers in managing enrollees with chronic conditions.

Health education

We advocate a community approach to health education and outreach activities and have a proven record of collaborating with community and faith-based organizations, advocacy groups, and other community resources.

Early and periodic screening, diagnostic and treatment

Amerigroup District of Columbia, Inc. is committed to ensuring enrollees receive age-appropriate, preventive health services. A list of panel enrollees who, based on our claims data, may not have received EPSDT services according to schedule is sent to primary care physicians (PCPs) each month.