Contact Amerigroup District of Columbia, Inc.

Provider Services

If you have provider questions and claims issues:

Phone:

800-454-3730

Fax:

800-964-3627

Email:

mpswebinquiries@amerigroup.com

Amerigroup District of Columbia, Inc.

609 H St NE
Washington, DC 20002

DC Amerigroup logo

Receive email from Amerigroup District of Columbia, Inc.

Amerigroup is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.

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Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Amerigroup provider self-service tools? Please use Availity Essentials * for inquiries like payment disputes, provider data updates, claims status, enrollee eligibility, etc. You can also live chat with an Amerigroup associate from within the Availity Essentials website.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.

Condition Care program

Our case managers are registered nurses and are available from 8:30 a.m. to 5:30 p.m. Local time, Monday through Friday. Confidential voice mail is available 24 hours a day:

  • Providers: Call 888-830-4300 to reach one of our case managers.
  • Patients: Your patients can get information about condition care services by visiting myamerigroupcorp.com or calling 888-830-4300.

Technical Support

Do you have questions for our Technical Support team? Call us for assistance at 833-707-0868.

Provider tools & resources

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our enrollees.