Email a Relationship Management associate
Did you know that most questions and issues can be resolved by using the Amerigroup District of Columbia, Inc. self-service tools? Please use Availity Essentials* for inquiries like payment disputes, provider data updates, claims status, enrollee eligibility, etc. You can also live chat with an Amerigroup associate from within the Availity Essentials website.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond — usually within two business days.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
Provider tools & resources
- Log in to Availity Essentials
- Launch provider learning hub
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Provider Search Tool
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)