Amerigroup. An Anthem Company.

Texas Providers

Contact Amerigroup


Provider services

Medicaid and CHIP

1-800-454-3730

Medicare Advantage

1-866-805-4589

STAR+PLUS MMP (Medicare-Medicaid Plan)

1-855-878-1785

Fax

1-800-964-3627

Email us

mpsweb@amerigroupcorp.com

Contact your local Amerigroup health plan and Provider Relations representatives


Bexar service area:

1-800-589-5274

Dallas and Tarrant service areas:

Central, Northeast and West rural service areas:

1-800-839-6275

El Paso service area:

1-877-405-9871

Harris and Jefferson service areas:

1-800-325-0011

Lubbock service area:

1-877-405-9872

Travis service area:

1-800-315-5385

  • 1-800-600-4441
  • 1-844-756-4600 STAR Kids
  • TTY: 711

The nurse helpline is a 24-hour service your Amerigroup patients can call to speak with a registered nurse who can:

  • Answer medical questions and help determine what kind of care is needed.
  • Provide information about after-hours and weekend care when your office is closed, including the location of network urgent care centers or walk-in clinics.

We encourage you to tell your Amerigroup patients about this service and share with them the advantages of avoiding the emergency room when it isn’t necessary or the best alternative.

Members can reach the 24-hour Nurse HelpLine by calling the number on their Amerigroup ID card. TTY services are available for members who are deaf or hard of hearing by calling 711. Language translation services are also available.

To find a doctor, group or facility for a patient referral or specialty consultation, use our online provider search tool or the PDF referral directories on the Referrals page of this website.

  • 1-800-600-4441
  • TTY: 711

Teladoc physician consultation services are available through the 24-hour Nurse HelpLine 24/7 for our Amerigroup Amerivantage members.

Our care managers are licensed nurses and social workers and are available from 8:30 a.m. to 5:30 p.m. local time, Monday to Friday. Confidential voicemail is available 24 hours a day.

Please call 1-888-830-4300 to reach one of our care managers. Your patients can get information about Disease Management/Population Health program services by visiting www.myamerigroup.com/TX or calling 1-888-830-4300.

Do you have questions for our Technical Support team? Call us for assistance at 1-800-454-3730.

Provider tools & resources

Interested in becoming a provider in the Amerigroup network?

We look forward to working with you to provide quality services to our members.