Rural Service Area (RSA)
Pharmacy benefits in Texas are provided through CarelonRx. Find a Pharmacy or call Pharmacy Member Services (7 days a week from 8 a.m. to 8 p.m. CT):
Call Pharmacy Member Services:
STAR Kids members
Help Desk (pharmacies only)
Dental benefits in Texas are provided as follows:
STAR, STAR+PLUS and CHIP:
Members under age 21 receive dental services through one of the dental maintenance organizations listed.
No dental benefits provided for CHIP Perinate members.
HCBS STAR+PLUS Waiver members should contact their service coordinator either directly or through Member Services at 1-800-600-4441 for dental services information.
DentaQuest provides dental benefits for Medicare. Member questions:
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)