Behavioral health
Integrated healthcare
Amerigroup facilitates integrated physical and behavioral health services as a vital part of healthcare. Our mission is to address the physical and behavioral health care of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members.
We work collaboratively with hospitals, group practices, independent behavioral healthcare providers, community, government agencies, human service districts and other resources. This enables Amerigroup to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.
Behavioral Health Areas of Expertise Profile (BHAEP)
The BHAEP is designed to highlight your services, cultural preferences, race, languages spoken, and specialties to our members through the enhancement of our online provider directory. Your answers to the brief survey below will help our members find the right behavioral health provider to fit their unique needs. While extremely helpful in promoting your services, completion of the BHAEP does not affect your credentialing materials/status or provider contract. Because any representation of a clinical area of expertise is based on your self-disclosure and professional judgment, please only select those items that fall within the scope of your state-issued license and clinical experience.
Behavioral health training
Behavioral health prior authorization
Providers may request prior authorization for services by:
Using our preferred method online via Interactive Care Reviewer, which is accessed through the Availity Essentials .
Dedicated behavioral health fax lines:
Faxing precertification requests to our dedicated behavioral health fax lines:
Inpatient services:
1-844-430-6805
Outpatient services:
1-844-442-8010
Provider Services:
Call:
1-800-454-3730
Related information
Documents
- SBIRT in action: Improving patients’ lives
- Primary Care and Behavioral Health Providers: Working Together to Treat the Whole Person Flier
- Behavioral Health Case Management Flier
- Depression Screening
- Primary Care NAS/NOWS Provider Toolkit
- Ambulance Services
- Rehabilitation Services
- TRR UM Guidelines — AMH
- TRR UM Guidelines — Child Adolescent
- Help Members Connect to Outpatient Case Management
- BH Interactive Care Reviewer benefits brochure
- Medicare Advantage BH Interactive Care Reviewer benefits brochure
- Screening for alcohol use disorder in high-prevalence demographics
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Provider Manuals and Guides
- Referrals
- Forms
- Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)