Prior Authorization Lookup Tool
Please verify benefit coverage prior to rendering services. Inpatient services and non-participating providers always require prior authorization.
Please note:
- This tool is for outpatient services only.
- Inpatient services and non-participating providers always require prior authorization.
- This tool does not reflect benefits coverage* nor does it include an exhaustive listing of all non-covered services (i.e., experimental procedures, cosmetic surgery, etc.) — refer to your Provider Manual for coverage/limitations.
* Services may be listed as requiring prior authorization that may not be covered benefits for a particular member. Please verify benefit coverage prior to rendering services.
To determine coverage of a particular service or procedure for a specific member:
- Access eligibility and benefits information on the Availity* Portal OR
- Use the Prior Authorization tool within Availity OR
- Call Provider Services at 1-800-454-3730 (TTY 711)
- After hours, verify member eligibility by calling the 24/7 Nurse HelpLine at 1-800-600-4441.
To request authorizations:
- From the Availity home page, select 'Patient Registration' from the top navigation.
- Select 'Auth/Referral Inquiry' or 'Authorizations'.
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Reimbursement Policies
- Provider Manuals, Policies & Guidelines
- Referrals
- Provider Training Academy
- Forms
- Pharmacy Information
- Georgia Families 360°℠