Our Disease Management (DM) team is based on a system of coordinated care management interventions and communications designed to assist physicians and others in managing members with chronic conditions.
The mission of the DM department is to improve the health and quality of life for Amerigroup Community Care members by encouraging member self-care efforts, coordinating health care education and providing interventions along the continuum of care.
DM services include:
Members diagnosed with one or more of the conditions listed below are eligible for DM services:
DM aims to:
DM case managers are available from 8:30 a.m. to 5:30 p.m. local time, Monday to Friday. Confidential voicemail and the 24-hour Nurse HelpLine are always available 24/7.
You have the right to information about Amerigroup including:
You also have the right to:
Our DM programs do not advertise, market or promote specific products or services to members or providers.
The Clinical Practice Guidelines (CPGs) for the chronic conditions listed above are available on Availity, our secure provider website. CPGs can be requested at any time.